Shipping Policy

Thank you for visiting and shopping at Stories By Letters. We are committed to delivering your order accurately, in good condition, and on time.

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Processing Time:

All orders are processed within [1-3 business days]. Orders are not mailed on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you via email if there is a significant delay in the shipment of your order.

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Shipping Rates & Delivery Estimates:

Shipping charges for your letters are included in the price.

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Shipping Method:

Estimated Delivery Time

Cost is Free

Standard Shipping through USPS

Letters are sent out during the first and third weeks of each month.

 

Please note:
Delivery times are estimates and may vary depending on your location.

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Shipping Locations:

We currently ship to addresses within the [United States/Canada]. We do not ship to P.O. Boxes or APO/FPO addresses.

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Order Tracking:

Tracking is not available at this time.

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Damages and Issues:

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

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Questions:

If you have any questions about shipping or delivery, feel free to contact us at storiesbyletters@gmail.com.